Details required :. Cancel Submit. Andre Da Costa Volunteer Moderator. First, try signing out of the Microsoft Store. Click your Profile picture at the top right, click your account then sign out. Restart your computer, launch the Microsoft Store app, sign in again, then attempt downloading again.
Other things you can try Start by running the Windows Store Apps troubleshooter. Also check if the Store works in another user account. Your Antivirus might be interfering with the Store, try disabling it 'temporarily' to see if it launches.
Check Windows Update and install the latest updates. Sometimes Microsoft releases infrastructure fixes for the Store through Windows Update. I put in the password and it states it's going to send me a text to my phone number as an exstra precaution. Well the code never gets sent so I had to send them a ticket about it. Ironically whats supposed to serve as an extra precaution, is exactly whats preventing me to log in to my account and buy the bloody game.
After buying the game through a third party I finally get the code and the instructions only cover how to redeem the code on www. I do so and get the message: State of Decay 2 is ready for you. This will automatically install on your home Xbox. If your Xbox is on or is set to Instant-on, automatic updates and purchases are on, and it has enough space, it'll start the download.
Its like Microsoft live in their own dam bubble with no contact with the outside world. Its seriously beyond incompetents. Go to Microsoft Store that you can find by scrolling down your apps on your Windows button. Log in - and click on the " In this drop down menu click the Library. Find your game and install it. And if you ever come across someone working for these idiots just shoot him.
Yeah hate the microsoft store, SOD2 was the first game I bought from their store, after it being way too complicated instead of intuitive, Iam never buying from their store again, don't care if they release the best game in the world I'd rate it as trash if it's only able to buy from their store.
I'd class the microsoft store as autistic. Somehow I'm walking away from all this realizing that I'll never play this game. Too bad really. You need to install Xbox app aswell. From there you can play Microsoft games using your pc. I was confused aswell. I am patiently waiting for it to come to steam. I got the Xbox GamePass and used 20gb of my monthly gb via MS Store on Windows 10 I'm on satellite internet due to location and it started up well and ran ok.
Then another 20gb update dropped I was stupid enough to start the download then realized I can't download it till the following month. You may need to test several regions other than your own. This may fix potential issues with Steam client and service files.
Installing into same location will preserve all installed games. It can be very helpful to test the issue by installing on an alternate hard drive. If one is already available, you can create a new Steam library folder on this drive. You can then install new games into this Steam library folder or move already installed games there. If the error is still occurring after following the fixes outlined above, it is possible that something outside of Steam is responsible.
Because these are advanced troubleshooting steps, we highly recommend that you contact a local IT support specialist in your area for further assistance with these steps. Certain firewalls may prevent Steam from talking to its servers.
You may even need to temporarily disable it for testing purposes. It may be necessary to add exceptions in your firewalls for Steam. AV software hooks very deep into user systems and can affect disk and network operations which will cause issues with Steam. Some games also use copy protection technology that can appear as malicious software to an AV scanner, resulting in potential false-positive alerts. It may also be necessary to add exceptions for Steam in your AV configuration for example, excluding Steam Library folders from live monitoring services.
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